One point of contact. No ticket system.

Most automation and AI projects fail not because of the technology, but because nobody understands how they actually work. Large agencies change their point of contact in the middle of a project, a ticketing system responds to queries with queue numbers, and in the end you’re left with a black box that nobody in the company can explain. bettersorted exists because there’s another way: a consultant who remains the same person from the initial analysis right through to day-to-day operations, who uses open-source software rather than proprietary systems, and who is honest enough to say when automation isn’t worth it. For businesses in Mecklenburg-Western Pomerania, this means having someone on the ground who knows the region — and for everyone else: the same direct collaboration, remotely.