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Industry

Education

Higher education institutions and educational providers are digitising their applications and administrative processes using AI-supported process automation: moving away from manual document checks towards digital application workflows with automated data exchange into internal systems.

Studierende lächeln gemeinsam in einem Hörsaal
Use cases4
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In the education sector — from universities and distance-learning providers to independent educational institutions — the administration of applications, enrolments and documentation takes up a significant amount of staff time: documents are submitted by post or email, checked manually and entered into internal systems. AI-driven automation handles these repetitive tasks via digital application workflows with automated data export, allowing staff to focus on advising and supporting students or participants.

Typical time sinks

Manual document verification

Applications are received by post or email and are sorted, checked and filed manually.

Duplicate data entry

Information from paper documents is entered manually into administrative software — a process that is prone to errors and time-consuming.

Media breaks between systems

Application data, enrolment systems and internal administration software are not linked to one another.

Use cases

An online application process instead of a paper form

A multi-step digital application wizard guides applicants through the process of entering details and uploading documents, replacing the need for manual document review.

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Automated data export to management systems

Application data that has been captured is transferred automatically and in a structured format (e.g. as XML) to internal systems, without the need for any manual entry.

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AI-powered document search for the Administration & Examinations Office

Certificates, supporting documents and internal regulations can be found using a search query rather than rummaging through folders.

View AI document search →

Chatbot for prospective students

A chatbot answers frequently asked questions about applications, deadlines and documents round the clock, before they reach the administration office.

View AI chatbot →

Not sure where to start?

In our AI consultancy, we look at your workflows together and tell you honestly which use case pays off first.

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More on this topic

Matching service

AI consultancy

bettersorted’s AI consultancy uses a structured process to identify which processes within your business are suitable for automation, and concludes with a concrete implementation plan rather than a mere list of ideas. The consultancy is BAFA-approved and is eligible for up to 80 per cent funding via INQA Coaching.

Matching service

AI automation

bettersorted’s AI-powered automation connects your existing programmes via n8n workflows to create automated processes — from scheduling to invoice forwarding — hosted on servers in Germany.

Matching product

Process automation

Process automation links recurring workflows seamlessly, from quotation to archiving.

Matching product

AI document search

The AI document search answers questions directly from your own documents — such as manuals, contracts or internal policies — by citing the source, rather than providing general answers from the internet.

Matching product

AI chatbot

The AI chatbot answers questions on the company’s own website — using the company’s own records, not information from the general internet.

Reference

WINGS – Digitalisierung Bewerbungsmanagement

Frequently asked questions

Yes. Even a single digitised application process or an automated data export can significantly reduce the administrative burden — regardless of the size of the organisation.

A 30-minute conversation, free of charge.

A 30-minute consultation, free of charge. We’ll take a look at your processes and give you our honest opinion on whether automation is worthwhile.

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