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Industry

Crafts

Trades businesses spend time on scheduling, quotations and documentation alongside their day-to-day operations.

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Use cases3
Max. funding rate80 %
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AI automation in the skilled trades means using digital tools to handle routine administrative tasks — such as booking appointments, preparing quotes and filing documents — whilst the team remains on site or in the workshop. Unlike in sectors with fixed office hours, a lot happens on the fly in the skilled trades: calls come in when no one is available to answer, and quotes are drawn up from notes rather than from a system. At bettersorted, this translates into three specific modules that can be booked individually: an AI telephone assistant that reliably answers calls, process automation for forwarding quotes and invoices, and an AI document search for order and warranty documents. The automation integrates with existing software for measurement and costing — there’s no need to switch systems.

Typical time sinks

Appointment enquiries are coming in by phone, but nobody is available to answer them at the moment

Quotations and invoices are drawn up manually based on measurements or notes

Documents relating to orders, materials and warranties are scattered across folders and emails

Use cases

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Answering calls reliably

An AI telephone assistant answers calls, even when the team is on site, and logs the enquiry.

View AI phone assistant →
Photo Workflow Automation

Forward offers more quickly

Process automation handles the forwarding of quotations and invoices between the office and the accounts department.

View Process automation →
Digitales Ablagesystem mit strukturierter Ordnerhierarchie für effiziente Dokumentenorganisation

Finding documents

The AI document search finds warranty and order documents, citing the source, rather than taking ages to search for them.

View AI document search →

Not sure where to start?

In our AI consultancy, we look at your workflows together and tell you honestly which use case pays off first.

Book a free initial consultation

More on this topic

Matching service

AI consultancy

bettersorted’s AI consultancy uses a structured process to identify which processes within your business are suitable for automation, and concludes with a concrete implementation plan rather than a mere list of ideas. The consultancy is BAFA-approved and is eligible for up to 80 per cent funding via INQA Coaching.

Matching product

AI phone assistant

The AI telephone assistant answers incoming calls, records the enquiry and forwards it to the appropriate department.

Matching product

Process automation

Process automation links recurring workflows seamlessly, from quotation to archiving.

Matching product

AI document search

The AI document search answers questions directly from your own documents — such as manuals, contracts or internal policies — by citing the source, rather than providing general answers from the internet.

Matching product

AI chatbot

The AI chatbot answers questions on the company’s own website — using the company’s own records, not information from the general internet.

Matching funding

INQA Coaching

INQA Coaching supports the introduction of AI and digitalisation in small and medium-sized enterprises with a grant of up to 80 per cent — up to €11,520 for 12 days of consultancy. Funded by the Federal Ministry of Labour and Social Affairs (BMAS) using funds from the European Social Fund Plus (ESF Plus).

Matching funding

BAFA consultancy funding

The BAFA consultancy grant subsidises up to 80% of the costs of management consultancy — for consultancy services worth €3,500, the grant amounts to up to €2,800, with a minimum contribution of €700. bettersorted is a BAFA-listed consultancy specialising in digital transformation and AI.

Matching funding

Mecklenburg-Western Pomerania Digitalisation Fund (TBI)

The Mecklenburg-Western Pomerania Digitalisation Fund (TBI) supports eligible businesses in introducing AI-supported processes.

Frequently asked questions

Yes. Many modules, such as the telephone assistant, can be booked individually and are well worth it even for small teams without a permanent administrative assistant.

A 30-minute conversation, free of charge.

A 30-minute consultation, free of charge. We’ll take a look at your processes and give you our honest opinion on whether automation is worthwhile.

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