Industry
Crafts
Trades businesses spend time on scheduling, quotations and documentation alongside their day-to-day operations.
Typical time sinks
Appointment enquiries are coming in by phone, but nobody is available to answer them at the moment
Quotations and invoices are drawn up manually based on measurements or notes
Documents relating to orders, materials and warranties are scattered across folders and emails
Use cases
Not sure where to start?
In our AI consultancy, we look at your workflows together and tell you honestly which use case pays off first.
AI consultancy
bettersorted’s AI consultancy uses a structured process to identify which processes within your business are suitable for automation, and concludes with a concrete implementation plan rather than a mere list of ideas. The consultancy is BAFA-approved and is eligible for up to 80 per cent funding via INQA Coaching.
Matching productAI phone assistant
The AI phone assistant answers incoming calls, records the enquiry and forwards it to the appropriate department.
Matching productProcess automation
Process automation links recurring workflows seamlessly, from quotation to archiving.
Matching productAI document search
The AI document search answers questions directly from your own documents — such as manuals, contracts or internal policies — by citing the source, rather than providing general answers from the internet.
Matching productAI chatbot
The AI chatbot answers questions on the company’s own website — using the company’s own records, not information from the general internet.
Matching fundingINQA Coaching
INQA-Coaching supports SMEs nationwide with an 80% grant for shaping digital transformation – for example, the introduction of AI – with up to 12 consulting days and a maximum grant of €11,520. A programme of the Federal Ministry of Labour and Social Affairs (BMAS), funded by the ESF Plus; coaching vouchers are available until 30/06/2028.
Matching fundingBAFA consultancy funding
The BAFA consulting grant subsidizes management consulting for SMEs at 80% in the new federal states, Lüneburg and Trier (max. €2,800) and at 50% in the rest of Germany (max. €1,750). Applications are possible until 31/12/2026. bettersorted is a BAFA-registered consultant with a focus on digitalization and AI.
Matching fundingMecklenburg-Western Pomerania Digitalisation Fund (TBI)
The Mecklenburg-Western Pomerania Digitalisation Fund (TBI) supports eligible businesses in introducing AI-supported processes.
Frequently asked questions
Is automation worth it even for a small craft business?
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Yes. Many modules, such as the telephone assistant, can be booked individually and are well worth it even for small teams without a permanent administrative assistant.
Do I need to change my existing software for taking measurements or costing?
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No, the automation integrates with your existing programmes.
How long does it take to set up a telephone answering service?
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Via call forwarding to your existing number, without the need for new hardware.
Is there any funding specifically for craft businesses in Mecklenburg-Western Pomerania?
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Depending on their size, craft businesses can make use of INQA coaching, BAFA consultancy grants and the Mecklenburg-Vorpommern digitalisation grant — we’ll look into this during the initial consultation.
A 30-minute conversation, free of charge.
A 30-minute consultation, free of charge. We’ll take a look at your processes and give you our honest opinion on whether automation is worthwhile.