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Industry

Estate agents and property management companies

Estate agents and property management companies handle many recurring enquiries and documents for each property — from viewing requests to utility bills. AI automation takes care of these routine tasks, leaving more time for advising clients and managing properties.

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Use cases4
Max. funding rate80 %
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Whether it’s an estate agency or a property management company: both deal with a large number of properties, tenants and owners at the same time — and with a correspondingly high volume of recurring enquiries, documents and deadlines. Viewing appointments, tenancy agreement documents, service charge statements and maintenance requests often come in via different channels and are sorted manually. With bettersorted, AI automation for estate agents and property management firms means: enquiries are automatically recorded and forwarded, property documents are stored centrally and made searchable, and recurring administrative tasks are carried out automatically — in a traceable manner and without any disruption to the workflow.

Typical time sinks

Coordinate viewing requests manually

Appointment requests come in via telephone, email and online portals and must be reconciled individually.

Searching through scattered property documents

Floor plans, energy performance certificates and contracts are often stored in different folders and systems.

Creating recurring invoices manually

Service charge and operating cost statements have to be compiled manually every year.

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In our AI consultancy, we look at your workflows together and tell you honestly which use case pays off first.

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AI consultancy

bettersorted’s AI consultancy uses a structured process to identify which processes within your business are suitable for automation, and concludes with a concrete implementation plan rather than a mere list of ideas. The consultancy is BAFA-approved and is eligible for up to 80 per cent funding via INQA Coaching.

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automaisa Hub

automaisa Hub combines the most powerful open-source components for document management, automation and AI into a single, integrated platform. It is currently in production use at bettersorted’s customers and is continually being expanded with new components.

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AI chatbot

The AI chatbot answers questions on the company’s own website — using the company’s own records, not information from the general internet.

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AI phone assistant

The AI telephone assistant answers incoming calls, records the enquiry and forwards it to the appropriate department.

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Process automation

Process automation links recurring workflows seamlessly, from quotation to archiving.

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AI document search

The AI document search answers questions directly from your own documents — such as manuals, contracts or internal policies — by citing the source, rather than providing general answers from the internet.

Matching funding

INQA Coaching

INQA Coaching supports the introduction of AI and digitalisation in small and medium-sized enterprises with a grant of up to 80 per cent — up to €11,520 for 12 days of consultancy. Funded by the Federal Ministry of Labour and Social Affairs (BMAS) using funds from the European Social Fund Plus (ESF Plus).

Matching funding

BAFA consultancy funding

The BAFA consultancy grant subsidises up to 80% of the costs of management consultancy — for consultancy services worth €3,500, the grant amounts to up to €2,800, with a minimum contribution of €700. bettersorted is a BAFA-listed consultancy specialising in digital transformation and AI.

Frequently asked questions

Yes. The modules can be introduced individually — one use case at a time, with others following the same pattern, regardless of the size of the company.

A 30-minute conversation, free of charge.

A 30-minute consultation, free of charge. We’ll take a look at your processes and give you our honest opinion on whether automation is worthwhile.

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