Industry
Estate agents and property management companies
Estate agents and property management companies handle many recurring enquiries and documents for each property — from viewing requests to utility bills. AI automation takes care of these routine tasks, leaving more time for advising clients and managing properties.
Typical time sinks
Coordinate viewing requests manually
Appointment requests come in via telephone, email and online portals and must be reconciled individually.
Searching through scattered property documents
Floor plans, energy performance certificates and contracts are often stored in different folders and systems.
Creating recurring invoices manually
Service charge and operating cost statements have to be compiled manually every year.
Use cases
Not sure where to start?
In our AI consultancy, we look at your workflows together and tell you honestly which use case pays off first.
AI consultancy
bettersorted’s AI consultancy uses a structured process to identify which processes within your business are suitable for automation, and concludes with a concrete implementation plan rather than a mere list of ideas. The consultancy is BAFA-approved and is eligible for up to 80 per cent funding via INQA Coaching.
Matching productautomaisa Hub
automaisa Hub combines the most powerful open-source components for document management, automation and AI into a single, integrated platform. It is currently in production use at bettersorted’s customers and is continually being expanded with new components.
Matching productAI chatbot
The AI chatbot answers questions on the company’s own website — using the company’s own records, not information from the general internet.
Matching productAI phone assistant
The AI phone assistant answers incoming calls, records the enquiry and forwards it to the appropriate department.
Matching productProcess automation
Process automation links recurring workflows seamlessly, from quotation to archiving.
Matching productAI document search
The AI document search answers questions directly from your own documents — such as manuals, contracts or internal policies — by citing the source, rather than providing general answers from the internet.
Matching fundingINQA Coaching
INQA-Coaching supports SMEs nationwide with an 80% grant for shaping digital transformation – for example, the introduction of AI – with up to 12 consulting days and a maximum grant of €11,520. A programme of the Federal Ministry of Labour and Social Affairs (BMAS), funded by the ESF Plus; coaching vouchers are available until 30/06/2028.
Matching fundingBAFA consultancy funding
The BAFA consulting grant subsidizes management consulting for SMEs at 80% in the new federal states, Lüneburg and Trier (max. €2,800) and at 50% in the rest of Germany (max. €1,750). Applications are possible until 31/12/2026. bettersorted is a BAFA-registered consultant with a focus on digitalization and AI.
Frequently asked questions
Is AI automation also suitable for small estate agencies?
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Yes. The modules can be introduced individually — one use case at a time, with others following the same pattern, regardless of the size of the company.
Where is our property and tenant data stored?
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Data processing takes place on servers in Germany. A data processing agreement (DPA) is concluded with each customer in accordance with Article 28 of the GDPR.
Will this replace our property management software?
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No. automaisa Hub complements existing systems and connects them, rather than replacing them.
How quickly can an initial use case be implemented?
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Following a free initial consultation, we work together to identify the first specific use case — usually the task that takes up the most time in day-to-day operations.
A 30-minute conversation, free of charge.
A 30-minute consultation, free of charge. We’ll take a look at your processes and give you our honest opinion on whether automation is worthwhile.