Industry
Car dealership and garage
Car dealerships and garages are juggling taking bookings over the phone with the actual work on the hoist.
Typical time sinks
Appointment enquiries are coming in whilst the team is working on the lifting platform
Quotations for repairs and spare parts are drawn up manually and forwarded
Vehicle and warranty documents are scattered across various filing systems
Use cases
Not sure where to start?
In our AI consultancy, we look at your workflows together and tell you honestly which use case pays off first.
AI consultancy
bettersorted’s AI consultancy uses a structured process to identify which processes within your business are suitable for automation, and concludes with a concrete implementation plan rather than a mere list of ideas. The consultancy is BAFA-approved and is eligible for up to 80 per cent funding via INQA Coaching.
Matching productAI phone assistant
The AI phone assistant answers incoming calls, records the enquiry and forwards it to the appropriate department.
Matching productProcess automation
Process automation links recurring workflows seamlessly, from quotation to archiving.
Matching productAI document search
The AI document search answers questions directly from your own documents — such as manuals, contracts or internal policies — by citing the source, rather than providing general answers from the internet.
Matching productAI chatbot
The AI chatbot answers questions on the company’s own website — using the company’s own records, not information from the general internet.
Matching fundingINQA Coaching
INQA-Coaching supports SMEs nationwide with an 80% grant for shaping digital transformation – for example, the introduction of AI – with up to 12 consulting days and a maximum grant of €11,520. A programme of the Federal Ministry of Labour and Social Affairs (BMAS), funded by the ESF Plus; coaching vouchers are available until 30/06/2028.
Matching fundingBAFA consultancy funding
The BAFA consulting grant subsidizes management consulting for SMEs at 80% in the new federal states, Lüneburg and Trier (max. €2,800) and at 50% in the rest of Germany (max. €1,750). Applications are possible until 31/12/2026. bettersorted is a BAFA-registered consultant with a focus on digitalization and AI.
Matching fundingMecklenburg-Western Pomerania Digitalisation Fund (TBI)
The Mecklenburg-Western Pomerania Digitalisation Fund (TBI) supports eligible businesses in introducing AI-supported processes.
Frequently asked questions
Is it worth it even for a small garage?
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Yes, the modules can be booked individually – for example, just the telephone assistant for booking appointments.
Do I need to change my workshop software?
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No, the automation integrates with your existing programmes.
How quickly can the telephone assistant be set up?
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Via call forwarding to your existing number, without the need for new hardware.
Is this eligible for funding?
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Depending on the size and location of your business, you may be eligible for INQA coaching, BAFA consultancy grants or the Mecklenburg-Vorpommern digitalisation grant.
A 30-minute conversation, free of charge.
A 30-minute consultation, free of charge. We’ll take a look at your processes and give you our honest opinion on whether automation is worthwhile.