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AI consulting and automation from Schwerin — across Germany

We automate your routine tasks — the phone callsAI consulting and automation for SMEs across Germany.

Running around the clock, on German servers, without giving your data away. Up to 80 % funded.

Enquire without obligation
★★★★★5.0 based on 5 Google reviews

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Companies that trust us

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Logo of Caritas in the North
Logo of WINGS distance learning
Logo of Blumenhaus am Pfaffenteich
Logo of DRK Landesverband Mecklenburg-Vorpommern
Logo of easy Parken
Logo of Pumpenallianz Nord
Logo of DRK Kreisverband Rostock
Logo of ELLI Dorfbus
Logo of tokati
Logo of Bergwerk IT
Logo of RATTUNDE AG
Logo of DRK Kreisverband Rügen-Stralsund
Logo of AWO Schwerin-Parchim
Logo of Caritas in the North
Logo of WINGS distance learning
Certified and accredited
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BAFA-accredited adviser
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Authorised INQA Coach

Where are you at the moment?

Both approaches lead to the same conversation — it’s just the way you start that’s different.

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FREE QUICK CHECK

“We still don’t know what is possible for us.”

Enter number of employees and routine tasks, see the immediate result: how many hours and euros can be saved per month through automation — in under two minutes.

Start automation calculator
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DIRECT TO THE SOLUTION

“We know what we need.”

Go directly to the right service: consulting, automation, or a ready-made product from our modular system — without detours.

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Funding

Funding schemes for your automation projects

INQA coaching, BAFA consultancy grants, Mecklenburg-Western Pomerania digitalisation grants — we’ll assess which scheme is right for your situation and handle the application process for you.

INQA Coaching80 %BAFA consulting grantup to 80 %Digitalization funding MV (TBI)up to 50 %
Funding rates in accordance with the programme guidelines, as at July 2026. Subject to assessment on a case-by-case basis.

Ready-made building blocks, deployed instantly

Everything runs on open-source software, hosted on servers in Germany. No vendor lock-in.

  • Dashboard with metrics and charts on a screen

    automaisa Hub

    automaisa Hub combines the most powerful open-source components for document management, automation and AI into a single, integrated platform. It is currently in production use at bettersorted’s customers and is continually being expanded with new components.

  • Illustration of a chat robot on a laptop

    AI chatbot

    The AI chatbot answers questions on the company’s own website — using the company’s own records, not information from the general internet.

  • Person with headset working on multiple monitors

    AI phone assistant

    The AI phone assistant answers incoming calls, records the enquiry and forwards it to the appropriate department.

  • Hand attaching a process plan with connected steps to a wall

    Process automation

    Process automation links recurring workflows seamlessly, from quotation to archiving.

We know your time sinks

Industries where we know the processes and the funding programmes in detail.

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Case study

Setting up our AI telephone assistant with bettersorted was quick and straightforward. I’d particularly like to highlight the professional and friendly support we received.

Flower Shop by Pfaffenteich · Owner-run specialist florist’s
Every call
is now answered
2 hrs
saved per day
80%
funded via BAFA
Zur Referenz →
Our process

How the collaboration works

Together, we analyse your processes, identify areas for improvement and develop bespoke AI solutions – efficient, scalable and practical.

Step 01 of 5 · Consulting & analysis

Step 01 of 5

Consulting & analysis

We work with you to understand your current processes, challenges, and goals in detail.

Portrait of Muhamed Alahmed, founder of bettersorted
Who is behind it

Who is behind bettersorted?

My name is Muhamed Alahmed, founder of bettersorted and a software developer based in Schwerin. My passion is making everyday life easier for businesses through smart automation and AI. In doing so, one principle is particularly important to me:

„If someone helps you, help them back twice as much.“

With over 10 years’ experience in IT, I develop solutions that not only work from a technical perspective, but also create real added value and open up new possibilities.

Schwerin · MV, remote throughout GermanyFocus on people and technology

Volunteering

I enjoy doing voluntary work in the region.

President

Rotaract Club Schwerin

Initiatives for young adults based on the three pillars of helping, learning and celebrating — social projects and personal development.

Chairman

Tante Emma Laden24 e.V.

A not-for-profit online marketplace for regional products from Mecklenburg-Western Pomerania — all proceeds go to the Schwerin Food Bank.

Executive Board

Wirtschaftsjunioren Schwerin

Network for entrepreneurs and executives under 40 in West Mecklenburg — a forum for discussion on people management, business development and work-life balance.

Founder

International Stammtisch Schwerin

Regular meetings in Schwerin for international exchange and networking.

Organiser in Schwerin

„Kauf eins mehr“-Aktion

Annual organisation of the nationwide fundraising campaign in Schwerin, during which any additional items purchased are distributed to those in need.

Reviews

What customers say on Google.

5.0
on Google · 5 reviews · View all
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AWO Schwerin
vor 5 Monaten

Wir hatten heute eine wirklich großartige Beratung bei Better Sorted und sind absolut begeistert! Die Zusammenarbeit war nicht nur äußerst professionell, sondern auch sehr angenehm und positiv. Besonders beeindruckt hat uns, wie verständlich und praxisnah das Thema Barrierefreiheit und Barrierearmut vermittelt wurde. Dank der Beratung haben wir nun einen echten Mehrwert für unsere Website geschaffen und fühlen uns deutlich sicherer in der Umsetzung. Man merkt sofort: Wer „better sortiert“ ist, spart Zeit und Arbeit! Klare Empfehlung – wir freuen uns auf die weitere Zusammenarbeit! 🙌

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Blumenhaus am Pfaffenteich
vor 3 Monaten

Die Einrichtung unseres KI-Telefonassistenten durch bettersorted verlief schnell und unkompliziert. Besonders hervorheben möchte ich die kompetente und freundliche Betreuung. Alle Fragen wurden verständlich beantwortet hat. Vielen Dank für die professionelle Unterstützung! Ich freue mich auf unsere weitere Zusammenarbeit...

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Antje Habermann
vor einem Monat

Wir arbeiten wir sehr gern mit Muhamed zusammen. Wir haben schon mehrere Projekte gemeinsam umgesetzt – und es passt einfach: verlässlich, klar, auf den Punkt. Muhamed denkt mit, sortiert auch komplexe Themen sauber und macht sie verständlich. Er arbeitet schnell, bleibt dabei strukturiert und verliert die Qualität nie aus dem Blick. Für uns ein Partner, auf den wir uns jederzeit verlassen.

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Thomas Jonitz
vor 3 Monaten

Die Projektarbeit mit Muhamed ist sehr fruchtbar, da er sich in die Bedürfnisse des Kunden einarbeitet, schnell die Kernanforderungen herausarbeitet und proaktiv Verbesserungsvorschläge gibt.

Profile picture of Matthias Herter
Matthias Herter
vor 7 Monaten

Individuelle Beratung zu verschiedenen KI Modellen, maßgeschneidert für den jeweiligen Bedarf.

From our knowledge base

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Frequently Asked Questions

How much does an AI consultancy service cost with funding?

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Under the INQA coaching scheme, the federal government covers 80 per cent of the consultancy costs. For twelve days of consultancy, this amounts to a grant of 11,520 euros and a contribution of 2,880 euros from the client. We handle the application process, and payment is made via the funded consultancy agency.

Does our data stay in Germany?

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Yes. We use open-source software on servers in Germany, hosted either on our premises or within your own environment. There is no data transfer to US-based services and no lock-in to a single provider — the solution belongs to you.

How long does it take for something to start working?

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The first automated workflow is usually up and running within two to four weeks. We deliberately start with a process that delivers measurable time savings quickly, rather than with an overarching strategy.

Do our staff need to learn something new?

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Ideally, no. We implement automation where it integrates with existing processes — telephone, email, filing. If training is required, it forms part of the project and is also eligible for funding.

What sizes of business do you work with?

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The focus is on organisations with between 10 and 250 employees, as well as social service providers and local authorities. On-site in Mecklenburg-Western Pomerania, and remotely throughout Germany.

What exactly is bettersorted?

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We're an AI consultancy based in Schwerin that helps small and medium-sized businesses automate recurring tasks — phone calls, filing, email correspondence and similar routine work. Instead of off-the-shelf software, we build tailored solutions that fit your existing processes.

How does working together actually work?

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It starts with a free initial consultation where we get to know your workflows and identify where the most time is being lost. A short analysis phase follows, then we implement the first automation and test it with real data from your business. Only once it runs reliably does it go into regular operation.

Do we need technical or AI expertise ourselves?

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No. You don't need to know how to code or understand AI — we handle all of that. What matters is that you know your own processes well, since those are exactly what we build around.

Which industries do you work with?

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We work especially often with trades businesses, social service providers, local authorities and service companies — anywhere a lot of time gets lost to phone calls, paperwork and recurring queries. In principle, though, our approach works across industries.

Are your services eligible for funding?

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Yes. Most of our services can be subsidised through INQA Coaching, BAFA consultancy funding or Mecklenburg-Western Pomerania's digitalisation funding — up to 80% of costs depending on the programme. We'll work out which programme fits during the free initial consultation.

What sets bettersorted apart from other providers?

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We don't build off-the-shelf solutions — we build automation tailored to your specific business, on an open-source basis, hosted in Germany, with no lock-in to a single provider. And if you want, we handle the entire funding application process for you.

A 30-minute conversation, free of charge.

A 30-minute consultation, free of charge. We’ll take a look at your processes and give you our honest opinion on whether automation is worthwhile.

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