Products
Ready-made building blocks, deployed instantly
Everything runs on open-source software, hosted on servers in Germany. No vendor lock-in — bookable individually or combined via automaisa Hub.
Phone assistant, chatbot or agent?
The three are easily confused. The difference lies in the channel and in whether something gets answered or actually done — including where each tool stops.
| Product | Channel | Good for | Limits |
|---|---|---|---|
| automaisa Hub | Central interface across all modules | Operate and evaluate multiple assistants and workflows in one place | Worth it from several use cases onward — for a single one, it is too much |
| AI chatbot | Website and messenger | Answer recurring questions in writing, around the clock | Answers, but does not complete anything — bookings or processes require the agent |
| AI phone assistant | Phone | Answer calls when no one is available and capture the request in a structured way | Not a substitute for a consultation — for complex matters, it hands over to humans |
| Process automation | Between your existing systems | Run recurring processes without manual intermediate steps | An unclear process does not become better as a result, only wrong faster |
| AI document search | Internal search across your document repository | Find answers from your own documents, with the source location indicated | Finds only what is available digitally — paper documents and knowledge in people’s heads are left out |
| AI agents | In the background, connected to your systems | Carry out multi-step tasks independently instead of just answering them | Needs clearly defined tasks and a point at which a human makes the decision |
A 30-minute conversation, free of charge.
A 30-minute consultation, free of charge. We’ll take a look at your processes and give you our honest opinion on whether automation is worthwhile.