Case study · Education
WINGS
Starting point
WINGS (Wismar International Graduation Services), the distance learning provider at Wismar University of Applied Sciences, used to manage student enrolment applications manually: Documents were submitted by post or email and checked and entered manually — with the associated administrative burden and risk of errors during data entry.
Approach & solution
Working together, we developed a multi-stage digital application assistant that replaces manual document processing. The application data entered is automatically transferred to the internal systems as an XML export, ensuring that the entire process is carried out digitally from start to finish.
Outcome
The administrative workload involved in managing applications has fallen significantly; manual data entry errors have been eliminated thanks to automated XML generation; and the entire process is now fully digital — including an improved experience for applicants.
Our specific contribution
Business Process Analysis
Analysis of the existing, paper-based application management system.
Process Design & Consultancy
Design of the digital application process as a multi-step application wizard.
Interface architecture
Integration with internal systems via automated XML export.
Data Protection & Compliance
Taking data protection requirements into account throughout the process design.
„Working on projects with Muhamed is very productive, as he takes the time to understand the client’s needs, quickly identifies the key requirements and proactively suggests improvements."
— Thomas Jonitz, WINGS
A 30-minute conversation, free of charge.
A 30-minute consultation, free of charge. We’ll take a look at your processes and give you our honest opinion on whether automation is worthwhile.