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Case study · Care and social services providers
Home care service, 30 staff members
Starting point
Care staff used to record their duties manually at the end of their shift, which took time and increased the likelihood of errors.
Approach & solution
Automated transfer of assignment data from the route plan into the documentation, with recurring details pre-filled.
Outcome
Documentation is carried out during the shift rather than afterwards. This means that carers have fewer outstanding tasks at the end of their shift.
„"The documentary is now part of the tour; it’s no longer an extra session afterwards.""
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