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Case study · Hospitality and Catering

A hotel with 40 rooms

Starting point

Booking enquiries came in in the evenings and at weekends, when the reception was understaffed.

Approach & solution

An AI telephone assistant takes enquiries outside reception hours and presents them in a structured manner.

Outcome

Enquiries received outside peak hours are no longer lost, but are sorted and ready the following morning.

A 30-minute conversation, free of charge.

A 30-minute consultation, free of charge. We’ll take a look at your processes and give you our honest opinion on whether automation is worthwhile.

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