Automation & processes
Media discontinuity
A media discontinuity is the point in a process where information changes medium and has to be transferred manually — for example, when details from a PDF invoice are typed into a form.
Also known as: Systembruch
Last reviewed on September 16, 2026
What exactly does Media discontinuity mean?
Media discontinuities are the most common reason why a digitized process still takes time: every transfer is work and a potential source of error.
Finding them is the most pragmatic entry point into automation, because the benefit is immediately measurable — you save exactly the time that manual typing used to take.
Related terms
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