Case study · Care and social services providers
Day care centre, 25 places
Starting point
Relatives often rang with the same questions about places, costs and procedures, whilst the team was busy providing care.
Approach & solution
A GDPR-compliant AI chatbot on the website answers standard questions about enrolment and the process; genuine enquiries are still directed straight to the team.
Outcome
Frequent enquiries from relatives are now being handled via the website. The team is interrupted less often during consultation hours.
A 30-minute conversation, free of charge.
A 30-minute consultation, free of charge. We’ll take a look at your processes and give you our honest opinion on whether automation is worthwhile.